GDPR Privacy Policy Addendum
Kim Knight Health and The Art of Health (the “Company”) respects the privacy concerns of the users of its website, kimknighthealth.kajabi.com and kimknighthealth.com, and the services provided therein (the “Site”). The Company provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.
This addendum is written on 25 May 2018 as a result of the new EU GDPR compliance regulations which come into effect on this day.
The purpose of this addendum is to explain:
- how your personal data is used and stored by Kim Knight Health
- what the GDPR is and how it affects your privacy rights as a customer
What is the GDPR?
GDPR stands for ‘General Data Protection Regulation’.
EU GDPR stands for 'European Union General Data Protection Regulation' – ie it applies to citizens of the EU.
What is the purpose of the GDPR?
In simple terms the GDPR is a new legal regulation on privacy and data storage settings for:
- companies storing personal customer data
- companies communicating with customers
This data can include information such as your name, email, address etc.
Who is affected by the GDPR?
Customers: At this point in time the new regulations apply to EU (European Union) citizens.
Companies: Any company who services customers or clients in the EU.
Even though at this point in time the new regulations apply to EU citizens, the Company is updating this new policy to apply to all customers and clients worldwide.
Kim Knight Health Privacy Policy
You can read the full privacy policy here: https://kimknighthealth.mykajabi.com/pages/privacy-policy
The following excerpts from the privacy policy may be useful for you to know in relation to the GDPR:
Third party sharing
Personally identifiable information is never sold or leased to any third parties. The Company will never share your information with any third party without your consent. Your details, including your name, email address and any other contact information are solely for the use of Kim Knight Health in communicating with you via email enewsletter or the internal online program announcements.
The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.
Choice/Opt-Out:
The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. For example, when you first sign up to the site for a program or product, whether free or paid, you will be asked for certain details, including name and email address, and also country and billing details if relevant.
You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. The 'unsubscribe' option is always located at the bottom of every email communication.
All programs also include occasional announcements of updates or special events which you can choose to opt in or out of. Please note that if you unsubscribe from a program announcement update, this means you will no longer be notified of any new updates or additional material added to that program!
In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive.
If you are unsuccessful in completing the instructions specified in any such communication, please e-mail [email protected], including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list. This will be effected as soon as possible, usually within 24 hours, or 3 days if over a weekend, and maximum a week. As a small business the Company appreciates your patience and we promise to respond as quickly as humanly possible.
Storing of billing details
The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
What does Kim Knight Health offer for GDPR compliance?
Privacy and Legal Documentation
The Company has updated the terms of service, privacy policy and cookie statement. You are encouraged to go through them (see links below)
Consent Compliant Forms
The Company offers clear and direct opt-in forms which are GDPR compliant, using check boxes so you can clearly understand exactly what to expect when opting into a list, webinar or program.
This has always been the case for any paid online program on the membership portal you may have signed up for and will now also apply to free programs and products purchased or signed up for on the Site.
Informed Consent
You will not receive marketing information emails unless you have subscribed to the email marketing list. The only way to subscribe to the email database is to give your permission by ticking the check box when you sign up to the site.
If you sign up to the email database and wish to unsubscribe later, you can do so at any time using the options below.
Right to Access, Update, Remove Personal Data on Subscriber’s request
At any time you can contact us by email to have your data updated or removed from the membership portal and email list.
The easiest and quickest way to remove or update your data is:
- to use the ‘unsubscribe’ button you will find at the bottom of every email
- update your personal details and communication preferences from within your membership dashboard inside the membership portal
- cancel your membership from inside the membership portal
If you have any problems please email us.
Unsubscribe Options
Unsubscribe from email enewsletter database:
With every communication you receive you always have an option to unsubscribe and remove yourself from the mailing list. This option has always been available through an “unsubscribe” link in the footer of every enewsletter email.
Unsubscribe from program announcements:
With every communication you receive you always have an option to unsubscribe and remove yourself from program announcements. This option has always been available through an “unsubscribe” link in the footer of every program notification email.
Cancel program subscription:
You always have the option to self-cancel your membership in the membership portal at any time, or request the Company do this for you. There are no refunds for any programs once purchased as stated on the terms and conditions of this Site.
Speedily Handle Data Requests
If you request your data or information be deleted, removed, or modified in some way, this will be done as soon as possible. This has always been the case, and is usually done within 24 hours, or 3 days if the request is received over a weekend. Please bear in mind that as a small business requests can occasionally take longer to action than if you are liaising with a larger company with more staff, but these requests will also be treated as a number one priority by the Company.
Using Data As Promised
Your data will never be shared with 3rd parties without your consent. This has always been the case and will continue to be so.
Data Retention
Your data will only be retained as long as needed to provide you with any services or products you have signed up for.
IMPORTANT: If you wish to remain subscribed as a member to a program, your name and email must stay in the system. However, you can unsubscribe from any program updates, announcements or enewsletters at any time, and still stay subscribed to a program. Unsubscribing from updates, announcements or enewsletters will not affect your program subscription but it will mean you no longer receive notifications and updates to programs you are subscribed to, which could mean you miss receiving important updates.
IMPORTANT: If you reside in the EU, and believe that we do not have the proper permission to continue to email you, please immediately UNSUBSCRIBE from your most recent email by clicking on the unsubscribe link at the bottom of the email, or email the Company and we will do it for you.
Vendor compliance
As best as possible the Company ensures that vendors are GDPR complaint.
Privacy and Terms Pages
Overview of terms of service for online programs: https://kimknighthealth.mykajabi.com/pages/terms
Overview of privacy policy for online membership portal: https://kimknighthealth.mykajabi.com/pages/privacy-policy
Last Updated: July 2021
PRIVACY POLICY UPDATED
As required by the Dec 2020 New Zealand Privacy Act
We collect personal information from you when you sign up to the enewsletter or fill in a form on this website, including information about your:
- name
- contact information
- location
- billing or purchase information (if you purchase a training course)
We collect your personal information in order to:
- keep you up to date with upcoming events
- inform you of interesting information related to health and wellbeing
Providing some information is optional. If you choose not to enter your contact details, we may be unable to stay in touch by email.
Your information will never be shared with any other third party by the Art of Health - we have very strict confidentiality integrity.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info at artofhealth dot co dot nz or +6421410633, or PO Box 217 Queenstown 9348.
